I have a store in Magento 2.1.7. My emails were working fine a few days ago but suddenly it stops working. I also noticed my config fields in the admin panel are also not editable anymore and I'm not able to change copyright text as well. I don't know what happened. I tried to clear magento cache but no success.

  • What do you mean by stop working? Did you check you logs in var/log/*? – codedge Feb 25 at 16:24
  • This is what i found under update log file: update-cron.ERROR: Cron readiness check failure! Found non-writable paths: /chroot/home/atzeninf/atzen.info/html/nginx.conf.sample /chroot/home/atzeninf/atzen.info/html/.travis.yml /chroot/home/atzeninf/atzen.info/html/.php_cs /chroot/home/atzeninf/atzen.info/html/Gruntfile.js.sample /chroot/home/atzeninf/atzen.info/html/package.json.sample /chroot/home/atzeninf/atzen.info/html/php.ini.sample /chroot/home/atzeninf/atzen.info/html/.htaccess.sample /chroot/home/atzeninf/atzen.info/html/.user.ini [] [] – Feroze Ahmed Feb 28 at 10:13

I checked the database and found cron jobs are being scheduled but not executing. How to fix this issue?

Screenshot from phpmyadmin

  • There seems to be an issue with your Magento crons - check the docs for setting up a Magento cron. Unfortunately I cannot find any docs for Magento 2.1 - the most recent versions are 2.3, 2.4 – codedge Feb 28 at 10:51

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