I created a new product attribute ("Presentation") as a drop down menu, the two available values are "Aerosol" and "Pail". When I try to select one of these two attributes, I get the error message "Please use letters only (a-z or A-Z) in this field.

"Aerosol" and "Pail" comply with these rules, I also tried lower case, and there's no accidental space anywhere.

To me, this looks like a bug, but I might as well just be missing something. Would somebody know how to fix that?

Here's how I set up the attributes.

And here's the error message I get.

Thanks a lot for any help.

1 Answer 1


Edit the attribute you created and check Input Validation for Store Owner, I guess you will not be able to change its value, either delete it and create again and this time select none for validation Or update directly in database for this attribute.

  • Very simple and very helpful. Thank you! Dec 22, 2020 at 13:28

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