Address Options > Number of Lines in a Street Address

Question

I am experiencing a problem in my magento 2 store. I cannot set the line quantity in Settings> Client Configuration> Name and Address Options> Number of Lines in Address I can put any value 1, 2,3 or 4 Magento always returns only two lines as shown below. This error occurs in all places where the customer's address is placed, either in the admin, in / customer or at the checkout All the basic procedures for cleaning caches, compilation and deploys were done, I even rebooted the server but nothing worked. Environment: PHP 7.3 Magento 2.3.6 Opcache Redis MYSQL

Magento is in developer mode, none exception for this error.

I did a search for street in my database and got these results in the table eav_attribute.

I just recently migrate the data from my magento 1 store and I believe something is corrupted in my database.

Answer 1

Not sure whether you're on Enterprise or Open-Source Magento you're on. ( That being said - I assume the steps below apply to both )

Note: The instructions below were executed and validated on a Magento (Enterprise) 2.3.5-p2 instance.

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To update the # of Address lines displayed on the website:

• Login to Magento Admin UIX -> Stores -> Attributes : Customer Address -> Click on the Row corresponding to "Attribute => Street"

• Update the value of the attribute "Lines Count" to the desired value -> Click on the "Save Attribute" button

• Re-run Magento Indexers

  bin/magento index:reindex

• Flush Magento Caches

  bin/magento cache:flush

Answer 2

after scanning my database searching a corrupt or bad configuration, i found the problem, in my case CUSTOMER_EAV_ATTRIBUTE_WEBSITE, IN THE MULTI-LINE_COUNT COLUMN there was set with number 2, consequently showing only two lines in the address, so i set the column for 4, and it makes show 4 lines address in front-end store.

But still stay the Big question;

WHY this value do not change in mydatabase, even though it changes in the store admin?

My store is developer_mode, and there is no error in debugs logs.