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Order confirmation email to the guest user not sending but sending to logged-in customer. I am using the Magaplaza SMTP module for sending emails. Can anyone tell me Why this is happening?. I am searching for a solution for this for the last 2-3 days but not find any solution, why this happening, and how to fix it. I am using Magento 2.3.5 -p1 community version and digital ocean server.

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  • I just disable asynchronous sending, and now it working fine(sending mail to the guest user). Dec 19, 2020 at 4:54

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The first, make sure all configuration is correct.

If configs are correct, so the cause is Magaplaza SMTP. Sometimes, The Magaplaza SMTP extension will not send emails. I have also encountered that error.

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  • The rest of all transaction email is sending only not sending to the guest email. Dec 17, 2020 at 8:32

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