I am using Global Payment method in one of my website and since 2 months I am not getting any proper solution to resolve blank screen after successful payment transaction. Please provide me solution ASAP those who anyone knows about it.


  • I assume by blank screen you mean a blank white screen. That is what can be called a white screen of death. Usually it is a fatal php error that the error classes cannot catch. You'd need to check the server error logs (not just the magento ones) and update the question wit the error.
    – Mark Rees
    Commented Dec 6, 2020 at 21:21
  • @MarkRees Please find the screenshot: prnt.sc/vxmep2 for the server error log
    – Sheba
    Commented Dec 7, 2020 at 16:08
  • That seems to be the access log and not the error log and apart from the 400 status on the customer sections I don't see anything.
    – Mark Rees
    Commented Dec 7, 2020 at 16:14


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