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We have a Fully Managed SSD Cloud VPS hosting account with the following:

4 x 2.50GHz Cores
8 GB RAM
5 TB Bandwidth
cPanel/WHM/Softaculous
5000 Mbps Network Out

I installed Magento 2.3.5-p2 standard out-of-the-box installation via Softaculous with sample data but when I log in through the Admin panel - there is always a 5 second delay with anything I click on (the circle comes on for the 5 seconds). Also the front end is slow. This was confirmed by the hosting company's tech who had the same loading delay (he says 4-5 seconds). Standard Cache is enabled. There were NO modifications made whatsoever - we didn't load any customers, products or orders; we didn't install any extensions either.

Why is this happening and what can we do to get rid of this performance issue?

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  • Can you please check if your store is running production mode and Magento cache is enabled? Have you also configured PHP 7.3 with Opcache? Setup Redis for cache and session? Preload Redis cache keys? – Jonathan Ribas Oct 17 '20 at 5:48

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