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We have some trouble accessing the WebAPI

Our integration software (Tradebox) is connecting to our Magento 2 instance, but the error logs show the following

[2020-10-15 10:30:49] main.CRITICAL: Report ID: webapi-5f8824d91c8fa; Message: Requested service is not available: "integrationAdminTokenServiceV1" {"exception":"[object] (Exception(code: 0): Report ID: webapi-5f8824d91c8fa; Message: Requested service is not available: \"integrationAdminTokenServiceV1\" at /mnt/data/home/host/vbfrxmvdmv/public_html/vendor/magento/framework/Webapi/ErrorProcessor.php:208, RuntimeException(code: 0): Requested service is not available: \"integrationAdminTokenServiceV1\" at /mnt/data/home/host/vbfrxmvdmv/public_html/vendor/magento/module-webapi/Model/ServiceMetadata.php:191)"} []

I have created an admin user, and an integration also. I am unsure as to why the 'integrationAdminTokenServiceV1' is unavailable to my integration - I have input the integration token into swagger and can verify that this is not available.

My inclination is that this has something to do with 2FA, but how is an integration supposed to work with 2FA?

Could anyone shed any light on this?

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