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Since we upgraded a client from Magento 1 to Magento 2, every order placed via Paypal Website Payments Pro Hosted Solution has the Merchant Protection Eligibility as Ineligible.

A few people I have spoken to states that something needs to be done in the Paypal account in order to be eligible but I don't think the client had this issue in Magento 1 with the same payment method and Paypal configuration...

Is anyone able to advise what exactly needs to be done in order to be Eligible for Merchant Protection Eligibility please? I am bit stumped where else to ask where we can get a quick response.

Merchant Protection Eligibility

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