Braintree Gene 4.0.4
Default Onepage Checkout
Is there a magento developer who can help me? We have newly upgraded to magento 2 website. I am facing issues with order and payments. Which I never faced in M1
With the below order number, the order never got recorded in magento nor I received a confirmation email. But braintree deducted the payment.
With the below order numbers, the
amount,details and sku are same. Braintree processed this as three separate orders and deducted the payment thrice.
The order increment is getting skipped. Please check the screenshot, and further details can be provided.
This is a serious issue, still pending in Magento 2. Please look into the matter, and suggest what can be done.