I'm trying to build my new environment but I'm receiving error 502 every time. When I check the logs in the Magento Cloud panel I don't have the end of the file, it seems to be too long to show.

Magento Cloud error 502

Do you know how can I debug it?

2 Answers 2


you can use the command tail to check the last lines of the files created by Magento Cloud.

magento-cloud ssh -e staging
tail var/log/cloud.log # if the error is in the setup:install or setup:upgrade
tail var/log/instal-upgrade.log

By default, Magento cloud will provide http://URI/ or https://URI/ like this. and you are accessing the integration environment with www.URI/ if you access this with HTTP or HTTPS then it will work directly(without www).

If you want to access your web application using www.URI/ then you need to add it in routes.yaml file.

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