Magento2 I would like to know under which conditions an order can be cancelled or other vice under which conditions order can't be cancelled?

I am facing a strange issue where my orders are not getting cancelled.

I am not clear on which conditions should I check first to debug why my orders not getting cancelled Manually from admin or via script.

Can some once guide me on this? It will be a great help.

Thanks in advance.

1 Answer 1


this link can help you:


and this

Magento 2 order flow sequence


Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.