the order confirmation email is not sent to customer how to fix this problem....moreover the problem is entirely different,here welcome email,forget password, shipping and invoice mails are delivered

but order confirmation email only not going

please help me someone

1 Answer 1


Got to Stores -> Configuration -> Advanced -> System and check that Disable Email Communications is set to No.

Now navigate to Stores -> Configuration -> Sales -> Sales Emails under General Settings tab, choose Asynchronous sending to Disable

Now Enabled Order tab to Yes

hope this works for you

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