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Preconditions (*)

  • The issue is reproducible in EE 2.3.3.
  • There are no dependencies modules. Verified in 2.3.3 with sample data.
  • Verified in the UAT environment with an existing client environment. The issue is reproducible.

Steps to reproduce (*)

Product attribute creation:

Created a product attribute named "Test" as a Global attribute with type as "Text Filed", scope "Global".

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Creating a Related Product Rule:

  • Open Magento admin, and navigate to Marketing->Promotions->Related Product Rules
  • Click on Add Rule
  • Provide the information like below

Tab: Rule Information

1. Rule Name like "Testing"
2. Status like "Active"
3. Apply to "Related Products"
4. From "07/1/2020"

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Tab: Products to Match

If All of these conditions are True

1. "Test" (product attribute) **is** MAGT2NA_Test3

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Tab: Products to display

If All of these conditions are True

1. "Test" (product attribute) **is one of Constant Value** 24-MB02,701644329389M

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Click on Save or Save & Continue Edit

Expected result (*)

The rule should apply for product "MAGT2NA_Test3", and the corresponding products 24-MB02, 701644329389M should display as related products.

Actual result (*)

The products (24-MB02,701644329389M) are not displaying in related products for "MAGT2NA_Test3" on the PDP page.

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The product is displaying as a "Related product" when we assign only one product in the Product to the display tab instead of two with comma-separated.

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