I want to send Newsletters via magento 2.3 newsletter. But in newsletter queue , no start action available can anybody have a solution for this?. what should i do for resolve this? I didn't configure any extension for newsletters.

enter image description here

1 Answer 1


To manage the load on server, Magento sends it in queue via cron jobs. So there is no any start option. You simply need to schedule the start time and it will send it on specified time. For more details on Queue scheduling please refer https://docs.magento.com/user-guide/marketing/newsletter-queue.html

In case if its still not sending you need to debug a bit

  1. Check if cronjob is scheduled correctly for your Magento instance. For more details please refer https://www.mageplaza.com/kb/how-to-configure-cronjob-schedule-tasks-magento-2.html

  2. Check the timezone of your Magento instance.

Hope it was helpfull. Thanks

  • 1
    Hi,Thank you Pathan.I have created new queue without date then start appears in action.
    – Ravi
    Jul 21, 2020 at 7:13
  • @Ravi, It helps. Thanks! Oct 31, 2020 at 8:16

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.