I am having issues with the newsletter subscription in magento 2.3.3-p1 (never set it up in any other version).
I have created the transaction email templates and selected them in Configuration > Customer > Newsletter and made sure this is set to enabled. I have "confirm subscription" enabled but i dont get the confirmation email or a success message on the website. I am using the Mageplaza SMTP plugin and i have tested this and it does work.
I am using Porto theme and it is the signup box in the footer that i have tried. On account sign up, ticking the box to subscribe works.
Where do i need to look next?

  • Please mention proper issue May 20 '20 at 13:33
  • I did. "i dont get the confirmation email or a success message on the website". The subscription does not happen
    – Alex Smith
    May 20 '20 at 14:51
  • what's showing error in click to subscription button May 20 '20 at 16:49
  • There isnt an error, i click the button and the page reloads but no email sends and the email address is not added to the subscription list
    – Alex Smith
    May 21 '20 at 7:54
  • Did you ever find a fix for this? I have the same issue
    – web master
    Jun 17 '20 at 18:46

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