try this
File:Vendor/Module/etc/di.xml
<?xml version="1.0"?>
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:noNamespaceSchemaLocation="urn:magento:framework:ObjectManager/etc/config.xsd">
<preference for="Magento\Sales\Model\Service\PaymentFailuresService" type="Vendor\Module\Model\Service\PaymentFailuresService" />
</config>
File:-Vendor/Module/Model/Service/PaymentFailuresService.php
<?php
/**
* Copyright © Magento, Inc. All rights reserved.
* See COPYING.txt for license details.
*/
declare(strict_types=1);
namespace Vendor\Module\Model\Service;
use Magento\Backend\App\Area\FrontNameResolver;
use Magento\Framework\App\Config\ScopeConfigInterface;
use Magento\Framework\App\ObjectManager;
use Magento\Framework\Mail\Template\TransportBuilder;
use Magento\Framework\Stdlib\DateTime\TimezoneInterface;
use Magento\Framework\Translate\Inline\StateInterface;
use Magento\Quote\Api\CartRepositoryInterface;
use Magento\Quote\Api\Data\CartInterface as Quote;
use Magento\Sales\Api\PaymentFailuresInterface;
use Magento\Store\Model\ScopeInterface;
use Magento\Store\Model\Store;
use Psr\Log\LoggerInterface;
/**
* Service is responsible for handling failed payment transactions.
*
* It depends on Stores > Configuration > Sales > Checkout > Payment Failed Emails configuration.
*
* @SuppressWarnings(PHPMD.CouplingBetweenObjects)
*/
class PaymentFailuresService implements PaymentFailuresInterface
{
/**
* Store config
*
* @var ScopeConfigInterface
*/
private $scopeConfig;
/**
* @var StateInterface
*/
private $inlineTranslation;
/**
* @var TransportBuilder
*/
private $transportBuilder;
/**
* @var TimezoneInterface
*/
private $localeDate;
/**
* @var CartRepositoryInterface
*/
private $cartRepository;
/**
* @var LoggerInterface
*/
private $logger;
/**
* @param ScopeConfigInterface $scopeConfig
* @param StateInterface $inlineTranslation
* @param TransportBuilder $transportBuilder
* @param TimezoneInterface $localeDate
* @param CartRepositoryInterface $cartRepository
* @param LoggerInterface|null $logger
*/
public function __construct(
ScopeConfigInterface $scopeConfig,
StateInterface $inlineTranslation,
TransportBuilder $transportBuilder,
TimezoneInterface $localeDate,
CartRepositoryInterface $cartRepository,
LoggerInterface $logger = null
) {
$this->scopeConfig = $scopeConfig;
$this->inlineTranslation = $inlineTranslation;
$this->transportBuilder = $transportBuilder;
$this->localeDate = $localeDate;
$this->cartRepository = $cartRepository;
$this->logger = $logger ?: ObjectManager::getInstance()->get(LoggerInterface::class);
}
/**
* Sends an email about failed transaction.
*
* @param int $cartId
* @param string $message
* @param string $checkoutType
* @return PaymentFailuresInterface
*/
public function handle(
int $cartId,
string $message,
string $checkoutType = 'onepage'
): PaymentFailuresInterface {
$this->inlineTranslation->suspend();
$quote = $this->cartRepository->get($cartId);
$template = $this->getConfigValue('checkout/payment_failed/template', $quote);
$receiver = $this->getConfigValue('checkout/payment_failed/receiver', $quote);
$sendTo = [
[
'email' => $this->getConfigValue('trans_email/ident_' . $receiver . '/email', $quote),
'name' => $this->getConfigValue('trans_email/ident_' . $receiver . '/name', $quote),
],
];
$copyMethod = $this->getConfigValue('checkout/payment_failed/copy_method', $quote);
$copyTo = $this->getConfigEmails($quote);
$bcc = [];
if (!empty($copyTo)) {
switch ($copyMethod) {
case 'bcc':
$bcc = $copyTo;
break;
case 'copy':
foreach ($copyTo as $email) {
$sendTo[] = ['email' => $email, 'name' => null];
}
break;
}
}
foreach ($sendTo as $recipient) {
$transport = $this->transportBuilder
->setTemplateIdentifier($template)
->setTemplateOptions([
'area' => FrontNameResolver::AREA_CODE,
'store' => Store::DEFAULT_STORE_ID,
])
->setTemplateVars($this->getTemplateVars($quote, $message, $checkoutType))
->setFrom($this->getSendFrom($quote))
->addTo($recipient['email'], $recipient['name'])
->addBcc($bcc)
->getTransport();
try {
$transport->sendMessage();
} catch (\Exception $e) {
$this->logger->critical($e->getMessage());
}
}
$this->inlineTranslation->resume();
return $this;
}
/**
* Returns mail template variables.
*
* @param Quote $quote
* @param string $message
* @param string $checkoutType
* @return array
*/
private function getTemplateVars(Quote $quote, string $message, string $checkoutType): array
{
return [
'reason' => $message,
'checkoutType' => $checkoutType,
'dateAndTime' => $this->getLocaleDate(),
'customer' => $this->getCustomerName($quote),
'customerEmail' => $quote->getBillingAddress()->getEmail(),
'billingAddress' => $quote->getBillingAddress(),
'shippingAddress' => $quote->getShippingAddress(),
'shippingMethod' => $this->getConfigValue(
'carriers/' . $this->getShippingMethod($quote) . '/title',
$quote
),
'paymentMethod' => $this->getConfigValue(
'payment/' . $this->getPaymentMethod($quote) . '/title',
$quote
),
'items' => implode('<br />', $this->getQuoteItems($quote)),
'total' => $quote->getCurrency()->getStoreCurrencyCode() . ' ' . $quote->getGrandTotal(),
];
}
/**
* Returns scope config value by config path.
*
* @param string $configPath
* @param Quote $quote
* @return mixed
*/
private function getConfigValue(string $configPath, Quote $quote)
{
return $this->scopeConfig->getValue(
$configPath,
ScopeInterface::SCOPE_STORE,
$quote->getStoreId()
);
}
/**
* Returns shipping method from quote.
*
* @param Quote $quote
* @return string
*/
private function getShippingMethod(Quote $quote): string
{
$shippingMethod = '';
$shippingInfo = $quote->getShippingAddress()->getShippingMethod();
if ($shippingInfo) {
$data = explode('_', $shippingInfo);
$shippingMethod = $data[0];
}
return $shippingMethod;
}
/**
* Returns payment method title from quote.
*
* @param Quote $quote
* @return string
*/
private function getPaymentMethod(Quote $quote): string
{
$paymentMethod = $quote->getPayment()->getMethod() ?? '';
return $paymentMethod;
}
/**
* Returns quote visible items.
*
* @param Quote $quote
* @return array
*/
private function getQuoteItems(Quote $quote): array
{
$items = [];
foreach ($quote->getAllVisibleItems() as $item) {
$itemData = $item->getProduct()->getName() . ' x ' . $item->getQty() . ' ' .
$quote->getCurrency()->getStoreCurrencyCode() . ' ' .
$item->getProduct()->getFinalPrice($item->getQty());
$items[] = $itemData;
}
return $items;
}
/**
* Gets email values by configuration path.
*
* @param Quote $quote
* @return array|false
*/
private function getConfigEmails(Quote $quote)
{
$configData = $this->getConfigValue('checkout/payment_failed/copy_to', $quote);
if (!empty($configData)) {
return explode(',', $configData);
}
return false;
}
/**
* Returns sender identity.
*
* @param Quote $quote
* @return string
*/
private function getSendFrom(Quote $quote): string
{
return $this->getConfigValue('checkout/payment_failed/identity', $quote);
}
/**
* Returns current locale date and time
*
* @return string
*/
private function getLocaleDate(): string
{
return $this->localeDate->formatDateTime(
new \DateTime(),
\IntlDateFormatter::MEDIUM,
\IntlDateFormatter::MEDIUM
);
}
/**
* Returns customer name.
*
* @param Quote $quote
* @return string
*/
private function getCustomerName(Quote $quote): string
{
$customer = __('Guest')->render();
if (!$quote->getCustomerIsGuest()) {
$customer = $quote->getCustomer()->getFirstname() . ' ' .
$quote->getCustomer()->getLastname();
}
return $customer;
}
}
Replace the above file in your file and then hit the compile command. Then add your conditions and check file override or not.
I hope this will help.
