when Magento sends emails (any email for any provider like Gmail, Hotmail), the emails are sent but with a blank body. the title and subject are visible but the body is empty is there anyone that has the same problem?

  • 1
    I have the same issue, did you find a solution?
    – Graziano
    Jun 24, 2020 at 23:51
  • @Graziano yes ...it was for another modules but i do not remember which module Jun 26, 2020 at 2:26

2 Answers 2


It can be an issue with the syntoax of your email template. Did you check the validity of your email template (syntax) ?

  • it was because we have an error in other modules Aug 12, 2022 at 6:25

it was because we have an error in other modules. To fix this kind of bugs set Magento on developer mode and check the logs folder var/log/ you will find what you want

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