3

Magento 2.3.4 / PHP 7.3

I've set my website tax rules in the following way:

  • Product prices in backoffice include Tax
  • Shipping prices also include tax

These are the TAX settings:

enter image description here

This is the product price in BO:

enter image description here

This means that the price is 5€ and I said in tax calculation that prices already include tax. But in frontend I see that the grand total adds the taxes (Grand Total should be 14.95, but it's 14.95 + 21% tax). What am I doing wrong? Why is it adding taxes when I said in tax calculation settings that prices already have taxes included?

enter image description here

2
  • Is the selected scope (default / store / website) for the tax configuration the same as the checkout? Is the selected scope for the product the same as the checkout? Apr 28, 2020 at 15:50
  • Hi, yes it is (I have only one store / store view and no changes are done in configuration at store view level).
    – PauGNU
    Apr 29, 2020 at 4:13

1 Answer 1

3

Well, I finally found that the issue was related to the Shipping Origin not set correctly.

After setting the shipping origin (Stores » Configuration » Sale » Shipping Settings) to the same location as my store, taxes were calculated correctly.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.