Place order issue in payment information in magento 2

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Code was shared in github : https://github.com/sd2894/OrderAttribute

  • please enable developer mode and check with Apr 21, 2020 at 15:36
  • Still i m get a same issue. Can you please give your github username i will my share code @RakeshDonga Apr 22, 2020 at 6:16
  • Any error in log ? Apr 23, 2020 at 16:01
  • I suggest you to debug the place order function. Apr 23, 2020 at 16:01
  • what other non core checkout related modules might you have installed, even if they are disabled? In my case an old version of the stripe module was one of the key problems
    – iphigenie
    Apr 23, 2020 at 16:44

2 Answers 2


It seems like you should have done some custom code on order creation event on your store. Or there might be any third party extension installed doing the same on your store.

This additional code is somewhere throwing an error that you can find in error logs under "/var/log" directory.

You can also turn on the error log by removing the comment from the line "ini_set('display_errors', 1);" in below located file:


This will show you the exact error in specific file along with line no. These steps should help you to resolve your issue.

You are feel free to ask any further queries.

Happy to help.


  • Still i m get a same issue. Can you please give your github username i will my share code @Pratik Navapara Apr 22, 2020 at 6:15

try to check or debug in a custom module or third party module any set event after place order like

<event name="checkout_submit_all_after">
        <observer name="devi_checkout_submit_all_after" instance="Vendor\Module\Observer\NewOrder"/>

if set then disable event and hit below commands and then check order is placed or not

sudo rm -rf var/* generated/* pub/static/frontend/*
sudo php bin/magento setup:upgrade
sudo php bin/magento setup:di:compile
sudo php bin/magento setup:static-content:deploy -f
sudo php bin/magento ca:cl
sudo php bin/magento ca:fl
sudo chmod -R 777 /var/www/html/(project name)/

so you could find what is the exact issue.

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