I am using the module Image Optimizer and I need to specify the media folder to optimize the pictures.

But I don’t have a media folder for the project, there is only a Symlink to the directory /mnt/MEDIA/media/ relative to the project root. If I specify the path to the media folder in the admin panel, I get an error

project dir: /var/www/vhosts/xxxe.de/httpdocs/ media dir: /mnt/MEDIA/media/

enter image description here

enter image description here

Scanning and reindexing failed.

SplFileInfo::isFile(): open_basedir restriction in effect. File(/var/www/vhosts/xxxe.de/httpdocs/media/..) is not within the allowed path(s): (/var/www/vhosts/xxxe.de/:/tmp/:/mnt/MEDIA/media)

File ownership matches :

enter image description here

1 Answer 1

open_basedir string

Limit the files that can be accessed by PHP to the specified directory-tree, including the file itself. This directive is NOT affected by whether Safe Mode is turned On or Off.

solution to add path to open_basedir:

open_basedir = "/path/to/first/folder:/path/to/second/folder"


  • Log into Plesk

  • Go to Domains > example.com > PHP Settings

  • Define the custom path:{WEBSPACEROOT}{/}{:}{TMP}{/}{:}/example/path

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