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I can't make any changes because after making the changes the save config button just doesn't work.

Please help. Thank you

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  • Hello Does any error log add in system.log?
    – Tushar
    Commented Apr 12, 2020 at 3:57
  • can you please check in console as in magento default 2.3.3 save config button is working properly
    – John
    Commented Apr 13, 2020 at 5:56

2 Answers 2

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Open all the fieldsets in the catalog tab. Most probably there is a field in one of them that is not valid and there is a js error message that prevents the form from submitting. If you open all of them you should see the one with problems.

If you got it this type error in inspect.

enter image description here

You need to deploy the area of backend.

php bin/magento setup:static-content:deploy -f --area adminthml
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  • Tried this, didn't work out. Any other ideas? Thank you Commented Apr 13, 2020 at 18:52
  • Hello, Which configuration did is't save working?
    – Tushar
    Commented Apr 14, 2020 at 5:07
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Case 1:- First Require remove the var/page_cache , var/session andvar/view_preprocessed after run the :-

php bin/magento s:up
php bin/magento s:s:d -f
php bin/magento c:c
php bin/magento c:f

Case 2:- There is two possible problem

1) page coming from cache ( first check is that configuration save into core_config_data)

2) php post size issue

add below thing into a .htaccess file

php_value upload_max_filesize 10M
php_value max_input_nesting_level 128
php_value max_input_vars 7000

any query let me know.

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