I have created a magento 2.3.4 site on a test server var/www/domain.es/developer/ Once the site is tested and working I have changed the location by plesk (copy site) to var/www/domain.es but what is my surprise when I check the following

1) When I do an export I save it in var/www/domain.es/developer/var/export

2) The files .update_status.txt .update_cronjob_status .setup_cronjob_status are still updated in var/www/domain.es/developer/ and do not exist in var/www/domain.es

3) In the DB cron_schedule.sales_clean_orders continues searching in var/www/domain.es/developer/ and gives error Notice: Undefined index: simple_sku in /var/www/vhosts/domain.es/developer/vendor/magento/module-inventory-configurable-product/Plugin/Sales/GetSkuFromOrderItem.php on line 36

And more things that are possibly all related.

Any help in solving this?

  • It can be related to github.com/magento/magento2/issues/21663, not sure about but it sound the same
    – Kennedy
    Commented Apr 28, 2020 at 15:27
  • It may have loose the simple_sku options from your configurable product, did you have made any changes to make it works?
    – Kennedy
    Commented Apr 28, 2020 at 15:44

1 Answer 1


It was resolved as follows:

  1. I reinstalled a copy in the old location var/www/domain.es/developer
  2. From commands I deleted the old cronjob. bin/magento cron:remove
  3. I go back to the new location var/www/domain.es and from command I create the new cronjob. bin/magento cron:install
  4. I delete everything in the old location. var/www/domain.es/developer

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