The configurable product shows as out of stock in front end product details page. I checked its associated products, it contains 25 as quantity and status as In stock. Thus the drop down options are not showing in the product description page.

I've also done reindexing, still no changes

Please help

2 Answers 2


First of all check the child products of the configurable product are inStock. If at least one child product is out of stock, this can cause to your problem.

Check your products are all attached to main websites.

Go to Manage Products > product > Website is in sidebar, check if it is unchecked

  • Thank you for your reply. I've checked all the child products, all of them are "In stock" and Qty>0. But how can I check this -"Check your products are all attached to main websites.", Sorry I'm a beginner in magento.
    – user9957
    Jul 31, 2014 at 6:34
  • Update my answer please check Jul 31, 2014 at 6:44
  • Manage Products > product name(edit) and Could not find Website is in sidebar. Am I going in the wrong direction?
    – user9957
    Jul 31, 2014 at 7:02
  • No, nothing wrong its just that you have only one store website view Jul 31, 2014 at 7:04
  • OK, rename var folder on root to something else, say var--, and create a var folder with 777 permissions Jul 31, 2014 at 7:05

Check the following as well,

  1. All child products should be "enabled ", "in stock" and quantity>0
  2. The parent product enabled and "instock"
  3. Go to the parent product, on the left hand menu, select "Associated products" and check if the simple products are associated with the configurable correctly.

Reindex and Clear cache, and try again. It should appear.

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