I am getting following error in magento admin panel : PayPal gateway has rejected request. Authorization is voided (#10600: Authorization voided). I have voided the transaction from paypal account and now want to cancel the order from magento but above error occurs. The credit memo correlated to the voided Paypal transaction cannot be created since the invoice of the transaction is in cancelled status.
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Did you solve your issue?– zusCommented Jul 18, 2018 at 4:43
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2 Answers
The administrator should manually create an Offline Credit Memo to correlate with the voided Paypal transaction.
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Yes you are right even I was trying the same but the Credit Memo button is not visible. As the credit memo correlated to the voided Paypal transaction cannot be created since the invoice of the transaction is in cancelled status.– KaushikCommented Jul 31, 2014 at 6:27
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Mage_Sales_Model_Order_Invoice::canVoid()
Refer to code:
$canVoid = $this->getOrder()->getPayment()->canVoid($this);
This may be a help to you.
Check this LINK for more explanation on void function.
answered Jul 30, 2014 at 14:32
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2I just want to cancel the order from admin panel of magento. How can this code help me cancelling the order?– KaushikCommented Aug 5, 2014 at 6:55