Magento 2.3: Custom Customer Attributes are not getting saved

Question

We are using Magento 2 Enterprise Edition and created some of the custom customer attributes via admin panel (it's one of the feature in enterprise edition though it's not available in community edition).

I can see all the new custom attributes in frontend. However, when I fill in the data and try to save, it's not getting saving but when I do the same process that is saving the data via the admin panel, it's saving without any issues.

So why am I not able to save the data from the frontend?

Any help will be appreciated!

<?php 
$objectManager = \Magento\Framework\App\ObjectManager::getInstance();
$customerSession = $objectManager->create('Magento\Customer\Model\Session');
$customergroupid = '';
if ($customerSession->isLoggedIn()) {
     $customergroupid = $customerSession->getCustomer()->getGroupId();    
}
?>
<?php if(($customergroupid == x) || ($customergroupid == y)): ?>
<?php if ($block->hasUserDefinedAttributes()): ?>
    <?php if ($block->isShowContainer()): ?>
    <fieldset class="fieldset">
    <?php endif;?>
    <?php foreach ($block->getUserDefinedAttributes() as $attribute):?> 
        <?php $attributeContent = $block->getAttributeHtml($attribute);?>
        <?php if ($attributeContent): ?>
            <?= /* @escapeNotVerified */ $attributeContent ?>
        <?php endif;?>
    <?php endforeach;?>
    <?php if ($block->isShowContainer()): ?>
    </fieldset>
    <?php endif;?>
<?php endif; ?>
<?php endif; ?>

Answer 1

EE provides two set of attributes.

Customer and Customer Address Attributes attributes.

As per question, it looks like you have created Martial status attribute typed drop-down on the Customer section.

I can see all the new custom attributes in frontend. However, when I fill in the data and try to save, its not getting saving but when I do the same process that is saving the data via admin panel, its saving without any issues.

If you are facing an issue(fill in the data) while Registration or Edit account page, there may be something custom code breaking on customer_save related events.

As i have checked the boolean, drop-down and text field type attributes works very well and reflected in the Admin as well as Front-end section.

• Used in forms should be selected as all the options

Custom and Customer address attributes are native feature, even you don't have to put any template whether in the admin address template or customer related templates files.

Only needs to create the attribute from the Magento admin.

EDIT:2 FOR CUSTOMER GROUP ID

Copy file vendor/magento/module-customer-custom-attributes/view/frontend/templates/form/userattributes.phtml and paste into the theme folder.

So file location would be follows: app/design/frontend/Namespace/Themename/Magento_CustomerCustomAttributes/templates/customer/form/userattributes.phtml

Above file will be using the class -

$block \Magento\CustomerCustomAttributes\Block\Form and

$block \Magento\CustomAttributeManagement\Block\Form

FILE: userattributes.phtml

<?php 
$objectManager = \Magento\Framework\App\ObjectManager::getInstance();
$customerSession = $objectManager->create('Magento\Customer\Model\Session');
$customergroupid = '';
if ($customerSession->isLoggedIn()) {
     $customergroupid = $customerSession->getCustomer()->getGroupId();    
}

$allowedAttributes = array('allowed_for_retailer','maritial_status');
?>

<?php foreach ($block->getUserDefinedAttributes() as $attribute):?>
        <?php $attributeContent = $block->getAttributeHtml($attribute);?>
        <?php $code = $attribute->getCode('allowed_for_retailer');?>

        //Checking if attribute is in allowed list or not.
        <?php if(in_array($code, $allowedAttributes)): ?>
            <?php if ($attributeContent): ?>
                <?= /* @escapeNotVerified */ $attributeContent ?>
            <?php endif;?>
        <?php endif;?>        
<?php endforeach;?>

Answer 2

if you are trying to display Marital Status customer attribute in address of the customer you need to change it in store->configurations->customers->configurations and Address Templates

{{depend attribute_code}}Marital Status: {{var attribute_code}}