It seems like the profiler on my site is automatically enabled after the site goes down in maintenance mode- Is there any reason why magento goes into maintenance mode and subsequently, the profiler is turned on?

Could it be some kind of malware or intrusion on the site?

Thank you!

  • I got an admin user created with the username "dkesystem". Do you know more info about it?
    – Maria
    Mar 2, 2020 at 23:39
  • @maria i deleted the user, it seems like a backdoor account created by some malicious attack Mar 4, 2020 at 15:10

1 Answer 1


Recently I fixed same type of problem in one of my project.

I found there are some suspected files were created in public_html directory. Deleting those all suspected files, changing all the passwords and removing unwanted users from backend resolved our problem.

  • was the unwanted username something like "dkesystem"? Feb 29, 2020 at 19:05
  • you can delete all the user account expect the accounts that you are aware. Mar 2, 2020 at 7:15

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.