I'm trying to change the store_email variable which can be used in all email templates to general/store_information/email (a new system field I created).

This variable loads trans_email/ident_support/email system config value by default from the function addEmailVariables in Magento\Email\Model\AbstractTemplate.

I tried creating an after plugin for this function like this:


namespace Cmcs\Email\Plugin;

use Magento\Store\Model\ScopeInterface;

class AbstractTemplate
     * Change store email variable
    public function afterAddEmailVariables(
        \Magento\Email\Model\AbstractTemplate $subject,
        $store = $subject->getStore($storeId);
        $result['store_email'] = $subject->getValue(
        return $result;


and this is in my di.xml:

<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:framework:ObjectManager/etc/config.xsd">
    <type name="\Magento\Email\Model\AbstractTemplate">
        <plugin name="Cmcs_Email::addEmailVariables" type="Cmcs\Email\Plugin\AbstractTemplate" sortOrder="1" />

But the store_email variable doesn't get changed...

Any ideas what I'm missing?

1 Answer 1


Using variables in the template like this not work?

{{config path="trans_email/ident_general/name"}}

For example

{{config path="general/store_information/email"}}
  • I already tried {{config path="general/store_information/email"}} but doesn't work on it's own. While trans_email/ident_general/name should work, since it's default M2, but doesn't help in this situation.
    – Lez
    Commented Feb 19, 2020 at 23:11
  • 1
    What if you edit this in vendor as an experiment github.com/magento/magento2/blob/… as in check this github.com/magento/magento2/pull/24425 Commented Feb 20, 2020 at 13:47
  • Adding general/store_information/email to di.xml in Magento_Variable module allows me to add {{config path="general/store_information/email"}} to any email template. Do you know of a way to put config values inside of translatable texts, e.g. {{trans 'Email us at: CUSTOM_VARIABLE'}}? Similar to how Magento does it with {{trans 'If you have questions about your order, you can email us at <a href="mailto:%store_email">%store_email</a>' store_email=$store_email|raw}}
    – Lez
    Commented Feb 20, 2020 at 17:02
  • I think this is what you need docs.magento.com/m2/ce/user_guide/marketing/… Commented Feb 20, 2020 at 20:25
  • Yep I know about that already, but I wanted to make a module so that I could use Magento's default behaviour to get the desired result and use it when necessary on new shops.
    – Lez
    Commented Feb 21, 2020 at 7:31

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