When a customer registers, the details are loaded to the database and the customer is able to login and do the purchases. But in the Customer -> All Customers I am not seeing any registered customers. Please help. I have attached the screenshots in this link.

  • Please run the "php bin/magento indexer:reindex" command Feb 19, 2020 at 4:39
  • yeah,i did it many times still getting the same error.
    – Sathya
    Feb 19, 2020 at 4:47

2 Answers 2


It seems that your customer_grid is not indexing properly. Run the following commands in the root of your magento folder.

bin/magento indexer:reset customer_grid

Then run the indexer:reindex on customer_grid again

bin/magento indexer:reindex customer_grid

Finally clear the cache

Hope this works


Run customer_grid indexer , but if you have your cron running on server then you don't need to run it manually.

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