Special order items for our phone orders

Question

From time to time we get phone orders for custom items that we need to special order. The issue is that we want to be able to use a custom item in magento and input the description and price on the spot when the order is created.

It's too much trouble to create a new item while the customer is on the phone.

How do I do this in Magento 1.9.0.1

Answer 1

One option is to create a simple product called "Special Item" with the custom option type "text" where you can easily specify all information while talking by phone. (moved from comment)