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When a customer chooses to order a product and ship it directly to the customer or multiple customers - we charge a drop ship fee of £3 per pack/deliver

Can this be done through magento?

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You will need either a custom payment method or a module that adds a surcharge or fee to existing payment methods. You have not specified which version of Magento you are using but there are extensions/modules available for Magento 1 and 2 in the Marketplace. Search for Magento Payment Fee or surcharge.

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