1

I am facing the following issue on an already-live site on Magento 2.3.2:

product pages occasionally don't load completely, missing (amongst other) product attributes / swatches (clothe sizes in our case), which are mandatory and thus preventing orders to be placed.

This happens: * about 70% of the time the first time a new browser visits a product page * about 40% on each refresh

I have tried switching magento modes, flushing all caches multiple times, changing PHP version (currently on 7.2 served as FPM app through Apache). As it is already live I have not yet tried to start disabling add on modules, although I see none that could be directly affecting product pages.

No obvious errors in JS console, Magento backend, or Apache logs except: AH01070, which relates to error parsing script headers / premature end of headers, which I'm currently looking into.

Any one encountered anything similar? If not, any ideas how to rule if it's something Magento-related or webserver misconfiguration?

Thanks

(not adding many magento-related tags until I'm certain)

1
  • Does this regularly happen with cache off completely? Apr 13, 2020 at 0:17

0

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Browse other questions tagged or ask your own question.