We have upgraded Magento2.3.3, some products are throwing the error :

Product that you are trying to add is not available.

I have looked online and saw something about a view called Inventory_stock_1, It exists already and I cannot figure out why my product wont add.

Here is an image of a list of products that wont add to cart (except the first one, that works)

enter image description here

Has anyone had this since the new update?

  • You have no Product Salable Quantity. – Dhaduk Mitesh Jan 23 at 11:59
  • Other products that work dont have this – Gaz Smith Jan 23 at 12:45
  • Have you face this problem in configurable products only? – Dhaduk Mitesh Jan 23 at 12:46
  • yeah just them products so far – Gaz Smith Jan 23 at 12:49
  • @DhadukMitesh Just to test saleble is there any way to edit this hard like in a table so i can test if that is the issue? – Gaz Smith Jan 23 at 12:53

First, take a backup of the inventory_source_item table.

Now execute below SQL query in MySQL,

INSERT IGNORE INTO `inventory_source_item` (source_code, sku, quantity, status)
select 'default', sku, qty, stock_status from (`cataloginventory_stock_status` as `lg` join `catalog_product_entity` as `prd` on((`lg`.`product_id` = `prd`.`entity_id`)))

Execute the below command.

  • php bin/magento indexer:reindex

  • php bin/magento cache:flush

And check it.

| improve this answer | |
  • Hi this worked for me, do you know why this happened? and how i can prevent it from happening again? – Gaz Smith Jan 23 at 13:44

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