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<block class="Magento\Framework\View\Element\Template" name="test"
               template="test/example.phtml" />

In above example for class used '\' and template '/'

use Magento\Framework\Escaper;
const XML_PATH_EMAIL_SENDER = "trans_email/ident_custom2/email";

Again we used both. So when to use '/' and '\'?

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const XML_PATH_EMAIL_SENDER = "trans_email/ident_custom2/email";

Magento store data of configuration as '/' format.

Regarding '\' , it's PHP format.

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