My Magento version is 2.3.1. all pages in the admin panel working correctly. but my category page is not loading shows console error. enter image description here

I am already trying some solution like

delete pub/static folder. delete the cache folder run the content deploy command. change the view_preprocessed in app/etc/di.exml

But still, it's not working.

  • Are you using any third party extension, which is affect at admin category page ? Dec 11, 2019 at 7:57
  • we didn't add any extension for the category page. Dec 11, 2019 at 8:02

1 Answer 1


This issue occurs Because of extjs file is missing from lib/web folder. we copy the file from fresh Magento.now its working fine. But we don't know how its delete.

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