When order confirmation send all content contain this

=0D=0A=0D=0A=0D=0A =0D=0A

Here is email screenshot:

enter image description here


<preference for="\Magento\Sales\Model\Order\Email\SenderBuilder" type="Vendor\Extension\Model\Template\SenderBuilder"/>

Here is Vendor\Extension\Model\Template\SenderBuilder\send.php

Here is my send function for PDF attache

public function send()
        $objectManager = ObjectManager::getInstance();
        $configHelper = $objectManager->get(Data::class);
        if ($configHelper->versionCompare("2.3")) {
            # attach pdf, overide send function
            $attachPdf = $this->attachPDF();
            $copyTo = $this->identityContainer->getEmailCopyTo();
            if (!empty($copyTo) && $this->identityContainer->getCopyMethod() == 'bcc') {
                foreach ($copyTo as $email) {

            #transport email
            $transport = $this->transportBuilder->getTransport();
            $html = $transport->getMessage();
            $message = Message::fromString($html->getRawMessage());
            $bodyMessage = new \Zend\Mime\Part($message->getBody());
            $bodyMessage->type = 'text/html';
            $bodyMessage->charset = 'utf-8';
            $bodyPart = new \Zend\Mime\Message();
            $bodyPart->setParts([$bodyMessage, $attachPdf]);

            #transport email with body part
        } else {
  • can share code by which you are sending mail? Dec 9, 2019 at 13:37
  • 1
    @chirag please share your code, its looks like the headers are changed, please check the header information, and check the encoding type. From the screen shot I can say the encoding is change. =0D is a Carriage Return (CR), =0A is a Line Feed (LF), and =0D=0A is a CRLF combination displays when encoding or any external event happen which cause the change. Please share your code for more debugging Dec 9, 2019 at 13:48
  • Hello, @AshishRanade Here add code please check it. Dec 9, 2019 at 14:06

1 Answer 1


removing these lines in lib/internal/Magento/Framework/Mail/Message.php

  $part->setEncoding(Mime::ENCODING_QUOTEDPRINTABLE); $part->setDisposition(Mime::DISPOSITION_INLINE);

Other thing is set encoding of message properly. See this method at


public static function encode($str, $encoding, $EOL = self::LINEEND)
    switch ($encoding) {
        case self::ENCODING_BASE64:
            return static::encodeBase64($str, self::LINELENGTH, $EOL);

            return static::encodeQuotedPrintable($str, self::LINELENGTH, $EOL);

             * @todo 7Bit and 8Bit is currently handled the same way.
            return $str;

If your email part message is encoded 'quoted-printable' than it will call encodeQuotedPrintable method which ultimately call private method _encodeQuotedPrintable where line $str = str_replace(static::$qpKeys, static::$qpReplaceValues, $str); replaced those =0D=0A=0D=0A=0D=0A =0D=0A type of strings.

private static function _encodeQuotedPrintable($str)
    // @codingStandardsIgnoreEnd
    $str = str_replace('=', '=3D', $str);
    $str = str_replace(static::$qpKeys, static::$qpReplaceValues, $str);
    $str = rtrim($str);
    return $str;

Where $qpReplaceValues variable values are below. which are current string in your email part.

 public static $qpReplaceValues = [
  • We not found this file lib/internal/Magento/Framework/Mail/Message.php Dec 9, 2019 at 14:41
  • @ChiragGondaliya Check updated answer. It will help you to understand the problem. Dec 10, 2019 at 5:38
  • Now what to do in my code for solution for this issue. Dec 10, 2019 at 5:46
  • @ChiragGondaliya Set encoding and set disposition setEncoding('base64') and setDisposition('inline') and if that also does not solve than setEncoding('quoted-printable') and setDisposition('inline') Dec 10, 2019 at 5:55
  • I try set encoding and disposition but not work. Dec 10, 2019 at 5:57

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