Magento 2.3.2 - Your password reset link has expired

Question

I use Magento 2.3.2. If I request a password reset via the admin, I immediately receive an email with a reset link. If I click on it immediately, I get the message "Your password reset link has expired".

If I request a password reset via the front of the website, I get the message "We cannot send the password reset email."

Is there anyone who can help me solve this problem. I use the Porto theme.

Answer 1

In my case I had to change my custom theme (porto) file: app/design/frontend/Smartwave/porto/Magento_Customer/templates/form/resetforgottenpassword.phtml

and introduce new form param id like following:

['id' => $block->getRpCustomerId(), 'token' => $block->getRequest()->getParam("token")]