This is sort of a follow up to another thread, since the issue is kind of its own issue compared to how I discovered the error.

I'm testing Fedex for Sandbox, but when I enter the sandbox account # and meter # . . .they don't save. I can see this is in the shipping log, where my original production account and meter number are being used with the NEW key and password. I am entering all of these at the same time and of course saving, though obviously the meter and account # are NOT saving, or somehow it is defaulting back to my actual production account and meter #.

Not surprisingly fedex says that the account number is wrong.

So, I figure if I can get the account number saved properly I will have the issue licked. Anyone heard of anything like this?

1 Answer 1


I've seen this. Its when you dont have the php library installed for encryption - mcrypt I believe it is. Because under the hood its encrypting the password/details as you store them. Sounds like this is failing.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.