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I'm getting the below error while access the website.

Fatal error: Uncaught Error: Class 'DOMDocument' not found in /home/rugsahos/public_html/vendor/magento/framework/Config/Dom.php:384 Stack trace: #0 /home/rugsahos/public_html/vendor/magento/framework/Config/Dom.php(115): Magento\Framework\Config\Dom->_initDom('__construct('_createConfigMerger('Magento\Framewo...', '_readFiles(Object(Magento\Framework\Config\FileIterator)) #4 /home/rugsahos/public_html/vendor/magento/framework/App/ObjectManagerFactory.php(275): Magento\Framework\Config in /home/rugsahos/public_html/vendor/magento/framework/Config/Dom.php on line 384

Can you please let me know the proper solution for this error?

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  • Its depends on your last action. Could you please check var/log or var/report folder on Magento root to get more details ?
    – Dinesh Rajput
    Nov 22, 2019 at 6:41

1 Answer 1

Reset to default
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sudo apt-get install php7.1-dom
sudo apt-get install php7.1-xml
sudo service apache2 restart

Note: You can set php version according to your instance.

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  • while enter the above command in terminal this error is showing sudo: /bin/sudo must be owned by uid 0 and have the setuid bit set
    – Subrat Panda
    Nov 22, 2019 at 7:14
  • I guess you are using linux system, if so it seems like you do not have super user permission to access this on SSH. Kindly contact your system administrator.
    – Dinesh Rajput
    Nov 22, 2019 at 7:16
  • yes we are using linux server
    – Subrat Panda
    Nov 22, 2019 at 7:24
  • So you'll maybe have only permission to run magento 2 commands only. Kindly contact your system administrator person to install these libraries.
    – Dinesh Rajput
    Nov 22, 2019 at 7:27

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