I can’t enter the admin panel

Going to Authorization - I enter the data, everything is correct, and loading is in progress, nothing else happens, if you enter the wrong data, then everything correctly knocks the error

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Debt long loading, nothing happens, I try to create a user through CLI, change the settings in the database

I checked everything as they write everywhere, it did not help me

Maybe someone had the same problem and who can help me


  • have you checked that htaccess file is in root? Nov 12, 2019 at 15:32
  • Yes, everything is right there Nov 13, 2019 at 10:36

1 Answer 1


This is also an known error in Magento 1 sometimes. Try some stuff to find your problem:

  1. Enable PHP errors and check them
  2. Add error reporting in index.php


Set this to true

  1. check /var/report
  2. check system.log and make sure logging is activated in cms

You should also clear your sessions, cache, cookies. Enough memory on your Webserver?

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