I have a problem with sending e-mail when tracking number is set. I've create an event observer sales_order_shipment_track_save_after which works fine, when i set manually the tracking information and click submit shipment. But tracking numbers are set by external system call baselinker. It puts datas directly to the DB, so no event is triggered. I also tried to use sales_order_shipment_save_after because the shipment is created but it also does not work. Does anyone have an idea how get email send when tracking number is set?
Thanks in advance for any help.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.