Hi I have migrated my magento 1.9.2 to 2.3.0 and migrated images manually whole media folder. But for some products images are not showing in frontend or even in backend. In admin panel product -> product image and video it is showing 0 bytes for images. It is showing the magento placeholder in front-end and back-end.

Please help what is the issue.


1 Answer 1


Please run following command.

php bin/magento catalog:images:resize
php bin/magento cache:clean
php bin/magento cache:flush
  • I already tried this but not effect Commented Oct 16, 2019 at 7:17
  • on m1 site products page showing this url which is ok : adsf.xx/media/product/854/teleasdfda-clx-4-asdfsd-1-3m-d6a.jpg Commented Oct 16, 2019 at 7:18
  • but on m2 products page it is showing placeholder Commented Oct 16, 2019 at 7:19
  • on single product page img link is : media/product/f9f/telescoopsteel-clx-4-hybride-1-3m-by-gardiner-d6a.jpg - Ok Commented Oct 16, 2019 at 7:20
  • 1
    So why on m2 it is looking for /pub/media/catalog/product/cache/ed45c8505bfbcd99e44d4a0943ea3745/c/l/clx4_front_1200_1.jpg I checked there /c/l is not existing on both m1 and m2 Commented Oct 16, 2019 at 7:21

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