Recently Magento has released it new Version 2.3.3 which has a lot of updates.

One which is more affecting the Product Page is Product Dimensions i.e Length, Width and Height.

Till version 2.3.2 by default we have these 3 attributes on Product Detail page as below enter image description here

But in new Version there are no such attributes there

enter image description here

I need to know if someone can tell me how to get these back there on Product page.

These fields are from Temando Shipping Module (Magento Default).

Any help regarding this is highly appreciated.

3 Answers 3


In version 2.3.3 I see dimensions of product below: enter image description here

  • Yeah I can see these when I delete source model for "ts" attributes.
    – devZ
    Nov 4, 2019 at 6:35

This is an acknowledged bug with Magento 2.3.3, see the following issue for more information.


If you are not using Magento Shipping but have been using the product attributes installed by the Temando_Shipping module disabling the module will let you access the attributes again.

bin/magento module:disable Temando_Shipping

You may also need to manually edit the eav_attribute database table and make the source model null for all ts attributes.

  • Yes you are right but I just wanted if someone has some hot fix for that.
    – devZ
    Nov 4, 2019 at 6:34

For a hot fix one just need to update the source_model as NULL of the ts_packaging_type attribute code to see the dimensions attributes in Mag 2.3.3 .
It can be done directly from the Database or as I have made a script for this purpose.

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