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Paypal plus is not showing if I add a gift code. If there is no gift code applied, then it shows fine.

How can I fix it?

it shows below error:

{"name":"VALIDATION_ERROR","details":
[{"field":"transactions[0].amount","issue":"Amount cannot be zero"},
{"field":"transactions[0].amount","issue":"Transaction amount details 
(subtotal, tax, shipping) must add up to specified amount 
total"}],"message":"Invalid request - see details"

If i add 2 products and use giftcode, total = 5,00$. Paypal not work and show error

{"name":"VALIDATION_ERROR","details":
[{"field":"transactions[0].amount","issue":"Transaction amount details 
(subtotal, tax, shipping) must add up to specified amount 
total"}],"message":"Invalid request - see 
details","information_link":"https://developer.paypal.com/docs/api/payments/#errors"
,"debug_id":"5d0095b48c028"}
  • When you apply your gift code, the total becomes zero? the error says so. – Rajeev K Tomy Oct 5 at 3:58
  • But if i add 2 products to cart, and use giftcode, total = 5,00$, paypal plus not show too ? – TN98 Oct 7 at 7:28
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PayPal and PayPal Plus will not process transactions when the total amount is zero.

The total amount must always be greater than zero for these payment methods.

Magento has a zero amount payment method you could enable for use in these situations.

  • Can I pay with paypal plus when total = 0? – TN98 Oct 7 at 2:12
  • No. The total amount must always be greater than zero. – Preston Alexander Oct 7 at 6:02
  • But if i add 2 products to cart, and use giftcode, total = 5,00$, paypal plus not show too ? – TN98 Oct 7 at 7:27
  • You have two validation problems. The second is {"field":"transactions[0].amount","issue":"Transaction amount details (subtotal, tax, shipping) must add up to specified amount total"} – Preston Alexander Oct 7 at 17:42
  • How to fix it? can you help me? – TN98 Oct 8 at 3:02

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