I have a custom payment module and I can see the method in the frontend and in the order form in the admin. Where I don't see it is in the order email. What do I need to do to get it there?

  • Please confirm, it is showing in the admin order view page? – Nits Sep 26 at 17:52
  • Hi Nits! Yes, I see the information in the admin order view page. I thought I would then also see it in the email. – stanhook Sep 26 at 18:08

I think it might be an issue with your custom payment method extension or you miss a small thing. So I would suggest, try to review the below links and compare your code with it.



Hope this will help you.

  • Thanks! I will check and report back. – stanhook Sep 26 at 18:15
  • I don't see anything referencing the order email. Is there something specific I am looking for? – stanhook Sep 26 at 19:06
  • @stanhook if your extension has follow the steps which mentioned in the link then it will work and reflect properly in the email. Please review your code and confirm. – Nits Sep 27 at 5:56

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