There is a code for checked newsletter subscription in Magento 2 registration page like below.

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Even if I click on the checkbox and register the newsletter subscription is not working as shown below.

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  • Did you get any error in var/log folder? Sep 18, 2019 at 13:25
  • Please check with Magento's default template. If it is working with the default theme, the problem is in your custom theme. Sep 18, 2019 at 13:31

1 Answer 1


In Magento customer account create post page the code looks like below:

    if ($this->getRequest()->getParam('is_subscribed', false)) {

If you see the data is posted correctly then you should look for the custom extensions which might be modifying the behavior of the method.

NOTE: This will not instantly subscribe the customer, he has to verify his mail first, depending on how you set it up in the settings at Store -> Configuration -> Customer -> Newsletter: Abonnement options -> Has to confirm.

So if the above method does not instantly subscribe, then check your mails and settings.


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