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We have a strange issue in that for only some products the SKU is not being carried through on to the order details. So when you look at the order in admin the SKU is missing. It is actually missing from the database within sales_order_item table.

I'm not even sure where to start looking in to this seen as it works for some products just fine. I've compared products and they look identicle as far as I can see.

Any help would be appreciated.

Here is a screenshot of the admin - see how the SKU's are missing from 3 lines but not the top one...

enter image description here

Here is a screenshot of the database table - see how the SKU values are NULL...

enter image description here

  • Can you please provide a screnshot of the issue so we can understand more clearer – Dava Gordon Sep 10 at 11:31
  • Hi, I have updated with screenshots thanks – Richard Laws Sep 10 at 11:40

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