In magento2 i want to create a new order status called as "Cancel Request". When ever a customer wants to cancel an order its status needs to be changed to "Cancel Request". Admin have right to cancel the order or process the order.
Steps I Followed
- Created new order status called as "Cancel Request"
- Assigned the new order status to "pending orders"
- Developed a customer form and taking request from them for cancellation requests.
- Changing that order to "Cancel Request" status
But i am unable to cancel the same order as admin. How can i do that?