'directories' => [ 'document_root_is_pub' => true ],

'MAGE_MODE' => 'production',
  • document_root_is_pub is true
  • MAGE_MODE is have production value


  • Filename : sitemap.xml
  • Path : /media/

Admin => Stores => Configuration => General => Web:

  • Base Urls => Base URL for User Media Files =>{{unsecure_base_url}}media/

  • Base URLs (Secure) => Secure Base URL for User Media Files => {{secure_base_url}}media/

But while generating the sitemap.xml via cron

Expected result

Actual result

NOTE : When sitemap is generated from admin panel sitemap contains the proper urls, But somehow with cron it comes wrong url (contains pub in the url)

Most likely reason (Might be) But not in my case

Sometime problem happens when running the sitemap generation through bin/magento cron:run from outside of the Magento directory.

  • e.g our magento code is in /var/www/src, if I run php src/bin/magento cron:run from /var/www the urls will contain src as part of the baseurl.
  • Running from the magento directory, e.g php bin/magento cron:run from /var/www/src, works as expected.
  • But my cron is generating from /var/www/src
  • And Running from ADMIN UI - Site generate will also works as expected.

Any solution or advise will be really helpful.

  • 2
    I think as you have set document_root_is_pub it true so you base_url will be like magento-site/pub that's why it will added pub in your URL. Please check by echo this {{unsecure_base_url}}media/ OR try {{(un)secure_base_url}}media/ Aug 13, 2019 at 6:05
  • Thanks for the comment, let me check that. Aug 13, 2019 at 6:05
  • 1
    this is acknowledged internal issue magento please look -> github.com/magento/magento2/issues/5321 Aug 19, 2019 at 8:21

2 Answers 2


The reason is the way getBaseUrl function implemented on Magento\Store\Model\Store.

    public function getBaseUrl($type = UrlInterface::URL_TYPE_LINK, $secure = null)
                case UrlInterface::URL_TYPE_MEDIA:
                    $url = $this->_getMediaScriptUrl($this->filesystem, $secure);
                    if (!$url) {
                        $path = $secure ? self::XML_PATH_SECURE_BASE_MEDIA_URL : self::XML_PATH_UNSECURE_BASE_MEDIA_URL;
                        $url = $this->getConfig($path);
                        if (!$url) {
                            $url = $this->getBaseUrl(UrlInterface::URL_TYPE_WEB, $secure)
                                . $this->filesystem->getUri(DirectoryList::MEDIA);

If you don't have a value set for Base URL for User Media Files (and/or Secure Base URL for User Media Files) under Store > Settings > Configuration > General > Web > Base URLs (and/or Base URLs (Secure)) then $url = $this->getConfig($path); will return null, causing the last if condition create the $url.

As it's seen, that if condition has a wrong implementation of combining base URL with media Directory.

When you are running your cronjob under /var/www/src, media directory is under pub/media/. Because of the problematic part of the function, here how your base media URL gets created:

if (!$url) {
   $url = $this->getBaseUrl(UrlInterface::URL_TYPE_WEB, $secure) //"https://magento-site/"
       . $this->filesystem->getUri(DirectoryList::MEDIA); //"pub/media/"
     // = "https://magento-site/pub/media/"

Solution is to set;

  • Store > Settings > Configuration > General > Web > Base URLs > Base URL for User Media Files value to {{unsecure_base_url}}media/,
  • Store > Settings > Configuration > General > Web > Base URLs > Secure Base URL for User Media Files value to {{secure_base_url}}media/,

and refresh Configuration cache.

  • Agree with it. It's a setting issue. Aug 22, 2019 at 23:11

Media directory is always in "pub" and the actual result is correct but when you want to browse it, you don't need to put "pub" in the URL. Try the direct URL: https://magento-site/media/sitemap-1-1.xml

bydefault, magento .htaccess or nginx.sample file works like there is no need to put "pub" in the url but all the files and folders reside in "pub" folder and can be accessed without "pub" in the website domain.

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