enter image description here

Error: "Message is added to queue, wait to get your file soon"

enter code here Open admin panel/system/Data Transfer/Export

After that select all export setting and click the continue button.

When clicking on the continue button above the error show.

Why files are not export? How to export files?

Please suggest.

Thank you so much.

  • 1
    please execute php bin/magento cron:run – Anas Mansuri Aug 8 '19 at 8:28

You have to run cron by command line as mentioned here: php bin/magento cron:run


Then refresh the export page and you should see the file at the bottom.

  • Thank you so much. – Monark Bhawani Aug 8 '19 at 9:05
  • I'm using magento 2.3.2 cloud locally and this solution doesn't work for me.. I see that some files are generated inside var folder as "importexport_{id_number}" but they are all empty! – Meow Meow I'm a Cow Aug 9 '19 at 15:54
  • How to make it work on localhost xampp – Rajeev Singh Oct 1 '19 at 18:19
  • Thanks a lot, superb!!! – Yo Yo Roshan Mar 26 '20 at 12:38

If your var/importexportxxx file is blank try;

php bin/magento queue:consumers:start exportProcessor


  • I can confirm this works as a temporary fix as Battamich's answers is my solution. (it's actually me!) – Meow Meow I'm a Cow Oct 22 '19 at 15:50

Replace this below code in app/code/Magento/ImportExport/Controller/Adminhtml/Export/Export.php File

This code is working in my application

public function execute()
    if ($this->getRequest()->getPost(ExportModel::FILTER_ELEMENT_GROUP)) {
        try {
            $params = $this->getRequest()->getParams();
            $model = $this->_objectManager->create(\Magento\ImportExport\Model\Export::class);

            return $this->fileFactory->create(

            /** @var ExportInfoFactory $dataObject */
            $dataObject = $this->exportInfoFactory->create(

            $this->messagePublisher->publish('import_export.export', $dataObject);
                __('Message is added to queue, wait to get your file soon')
        } catch (\Exception $e) {
            $this->messageManager->addError(__('Please correct the data sent value.'));
    } else {
        $this->messageManager->addError(__('Please correct the data sent value.'));
    /** @var \Magento\Backend\Model\View\Result\Redirect $resultRedirect */
    $resultRedirect = $this->resultFactory->create(ResultFactory::TYPE_REDIRECT);
    return $resultRedirect;
  • Hello ., I have try with this code, File get exported but only some column are showing and no data exported – Bhagyashri Pawar Dec 17 '19 at 7:08

Adding on to what Andrew Taylor said, you can add the exportProcessor consumer (and others) to cron by adding the following to your app/etc/env.php file:

    'cron_consumers_runner' => [
        'cron_run' => true,
        'max_messages' => 20000,
        'consumers' => [

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