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We have installed Mageplaza SMTP extension in our magebto 2 store and configured the extension, But We are not able to receive emails. I have to below attached screen short. enter image description here

  • Check if the port declared for smtp is used by any other services? – Raj Mohan R Jul 23 '19 at 12:25
  • please share your configuration – Mohit Rane Jul 23 '19 at 13:32
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First check ports. I think your hosting/server is blocking port 25, 465, or 587.

Check this url : https://github.com/mageplaza/magento-2-smtp/issues/97

Second : Flush your storage and caches. Run these commands :

php bin/magento c:f

php bin/magento setup:upgrade

php -dmemory=1G bin/magento setup:static-content:deploy -f

My problem solved with these steps in past.

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